Back Order

If a product is labelled “Back Order” then it may take longer for you to receive it. Please add it to your basket and if there is a supply problem we will contact you. If you have any queries about the product’s availability, then contact us on 0345 222 3550 with the relevant product code if possible.

Important checklists for ordering medication

Checklist for Named Patient orders

  • Ward name
  • Patient’s full name and date of birth
  • Dates and times of leave (if applicable)
  • Drug name (in full)
  • Form and strength
  • Dose and frequency
  • Quantity required
  • Signed and dated by Doctor

Checklist for Controlled Drug orders

  • Ward name
  • Patient’s full name and date of birth
  • Drug name (in full)
  • Form and strength
  • Dose and frequency
  • Quantity specified in total unit doses ( x mls, x caps, x tabs)and written in both words and figures
  • Quantity specified should not exceed 28 days supply
  • Signed and dated by Doctor

Checklist for TTO orders

  • Please complete the checklist for Named Patient orders, plus
  • Specify the date the TTO is required and the start date
  • Always remember to fax a copy of the prescription chart with the order

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