Back Order

If a product is labelled “Back Order” then it may take longer for you to receive it. Please add it to your basket and if there is a supply problem we will contact you. If you have any queries about the product’s availability, then contact us on 0345 222 3550 with the relevant product code if possible.

Monday 31st August - Summer Bank Holiday

Important information about your medication orders and deliveries from Ashtons

Please order well in advance of the Bank Holiday weekend

Ashtons will not be able to deliver on Monday 31st August 2020.

Please rest assured we are doing everything we can to support you during the COVID-19 pandemic. This includes our staff working on Bank Holidays. However, national couriers have been experiencing significant pressures that may result in delays, in particular for next day deliveries and around Bank Holidays. With this in mind, please continue to order in plenty of time to ensure you do not run out of medication.

Orders you should place well in advance include:

  • Fridge lines
  • Leave and discharge medication (TTOs)
  • Named Patient Supplies
  • Stock medication
  • Controlled Drugs
  • Medical supplies

Spring Bank Holiday delivery schedule:

  • Thursday 27th August - Deliveries
  • Friday 28th August - Deliveries
  • Saturday 29th August - Deliveries
  • Sunday 30th August - NO DELIVERIES
  • Monday 31st August - NO DELIVERIES (BANK HOLIDAY)
  • Tuesday 1st September - Deliveries

Out-of-hours service

If you have an urgent request while Ashtons is closed, please telephone 0345 222 3550 and you will be diverted to a pharmacist on call who will be able to deal with your requirements. Emergency deliveries out-of-hours are also possible, but there will be an extra charge for this service.

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